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You are a supervisor in Private preschool program for children with severe developmental and cognitive delays

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You are a supervisor in one of the following settings:
Private preschool program for children with severe developmental and cognitive delays
Within your chosen setting, the following problems are evident and require remediation:
Some staff are not motivated; they often call out of work or do not complete all required duties within a shift.
Clients are not meeting behavioral or skill-based objectives in a timely manner.

Staff are not consistently conducting skill-based teaching protocols to clients.
Staff are not accurately completing data sheets and session notes as required.
Staff are frequently on their cell phones rather than attending to client needs.
Discuss your chosen setting and choose two problems to address. Provide a brief hypothetical scenario to introduce the class to your place of work and your staff. Then, discuss your supervisory approach to resolving each of these problems, making sure to follow an evidence-based functional approach. Finally, explain a way to implement self-monitoring for staff that will encourage and maintain desired staff behaviors.

BELOW FIND AN EXAMPLE RESPONSE TO THE SAME DISCUSSION PROMPT ABOVE; GAIN INFORMATION FROM IT BUT DO NOT COPY DIRECTLY:
In this hypothetical setting, I am currently working as a supervisor of a vocational training program for young adults with developmental disabilities. The purpose of our program is to enable our clients to receive training and support the move into an independent career path allowing for a more self-sufficient lifestyle. These settings allow us to assist our clients with real-life situations and job shadowing to learn as they complete tasks. There are 10 RBT and 2 supervisors. I am currently working with 5 of these RBT’s and completing their evaluations.

During my informal visits around the vocational training program, I have noticed some issues to which I intend to address with my staff in order to create solutions that are in the best interest of our clients. Two outstanding concerns are; lack of staff motivation and incomplete duties during a shift, as well as, staff not attending to their clients and spending excessive amounts of time on their cell phones.

There are several options to help address the issues at hand. Using the Evidence-Based Supervisory Protocol according to Reid et al., (2012) I intend to support and work with my staff as a team to assist them in finding enjoyment in their daily tasks. I believe reaching a resolution as a team will allow the RBT’s to have ownership of their job and what the intended outcome is meant to be for the client. This aligns well with the 7 steps for supervisory protocol listed as follows;
Step 1: Identify the desired outcome. Explaining to the staff the reason we are here and creating solutions together will allow for a more holistic approach that everyone can be accountable for.

Step 2: Specify what staff must do to assist consumers in attaining desired outcomes. This could be accomplished by making simple tasks cards for staff members to easily track the progress of their clients success/non-success (items that need further remediation). Creating a self-monitoring pinpointed task card will allow the RBT to meet the needs of the client, and help ensure that no steps are missed in the process.

Step 3: Train staff in performance skills specified in Step 2. This would include retraining areas that are unclear or uncertain to the RBT to ensure the steps are properly completed.
Step 4: Monitor Staff Performance. By continuing to monitor staff and observe performance during tasks I will be able to intervene as necessary to support the RBT in completion of duties. Step 5: Support proficient staff performance. Ensuring that my staff is proficient in what they are doing, will allow them to carry out their duties with confidence and provide a better program for the client.

Step 6: Correct non proficient staff performance. If I am monitoring my staff and affording them the opportunity to access me as a resource, I will be able to alter any performance that has not been learned or trained properly.

Step 7: Continuously evaluate staff performance and consumer outcome attainment. As a supervisor, it is my responsibility to ensure the success of the vocational program. By continuing to evaluate the entire process, I will be able to support a program that offers success for all.
To increase my staff’s self-motivation, I will continually check-in with them to maintain a positive work environment and celebrate their accomplishments frequently to support their vital role as a service provider to our clients. (Reid et al., 2012)

References
Reid, D. H., Parsons, M. B., & Green, C. W. (2012). The supervisor’s guidebook: Evidence-based strategies for promoting work
quality and enjoyment among human service staff. Morganton, NC: Habilitative Management Consultants, Inc.

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